The aim here is to provide solutions that over deliver. but at the same time easy to learn and manage. A great example is firewall vendor PaloAlto Networks - who's offering provides extremely rich & automated reporting that reduces the overhead of writing and filing compliance documentation on a daily basis. Another extremely important requirement vendor capability for what we term as ‘extreme support’. The ideal device is one which will ‘phone home’ when issues arise. IT staff will therefore get phone calls from us / the vendor, and commonly see a resolution, even before they are aware the problem existed.
Reducing the amount of time spent on these important core requirements significantly frees up time for IT staff to devote to the traditional duties of platform architecture such as storage, VM and traffic management.
In this sector too, we certainly see a rise in popularity for products that offer simplification and ‘de-complexification', cutting down on the amount of systems stress & clutter, making for more streamlined and efficient infrastructures.
“We have used ACC as an IT solution provider since 2013 and we are more than satisfied with the solutions they have provided us. We have always found ACCs work to be of an extremely high standard."
Schroders / Cazenove C.I.
Cazenove Capital is a leading provider of wealth management services to private clients, family trusts, companies, charities and pension plans.
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